At Imagine, we value transparency and user control. We understand that circumstances may change, and users may wish to delete their accounts.
💡 Tip: Make sure you don’t have an active subscription; if you have one, avoid proceeding with account deletion to prevent any issues with future charges.
How to Delete your Account
1. Initiating the Deletion Request
To delete your Imagine account, email [email protected] with the subject line "Account Deletion Request."
This helps our support team promptly identify and prioritize your request. Additionally, please explain the reason for your account deletion in the email to assist us in understanding and improving our services.
2. Verification and Confirmation
After receiving your request, our support team will reach out to confirm it and may ask for additional information to verify your identity.
This step is crucial to ensure that only authorized entities can initiate deletion, protecting against unauthorized requests.
3. Account Deletion Process
Once your identity is verified, our team will begin manually deleting your account. This process involves securely removing all associated data from our systems.
4. Expected Timeline
The timeline for account deletion typically ranges from 2 weeks to 2 months, depending on the volume of requests and internal processing times.
5: Irreversibility of Deletion
Users must understand that account deletion is a permanent action. Once an account is deleted, all associated data will be permanently erased. This data cannot be recovered or restored after deletion, so users should consider this decision carefully.
✏️ Note: Before requesting your account deletion, save any data you’d like to keep, as all data will be permanently erased and cannot be recovered.
6. Commitment to Privacy
Throughout the entire deletion process, Imagine is committed to maintaining the highest standards of privacy and confidentiality. All user data is handled securely and permanently erased, protecting your privacy at every step.
Need Extra Help?
We are just a message away!
Email us at [email protected] with your account details.