Account Deletion Request

Imagine.Art is committed to ensuring that users have full control over their data and can manage their account preferences effectively. In compliance with our Terms and Conditions and Privacy Policy, we provide a clear, secure, and transparent process for users who wish to delete their accounts from our platform. Please note that while this procedure is temporary, we are working on implementing a more robust account management workflow in the future.

1. Requesting Account Deletion

To begin the process of deleting your account, please send an email to our dedicated support team at [email protected]. In your email, use the subject line “Account Deletion Request” to ensure your request is promptly identified and processed.

2. User Approval and Verification

Upon receiving your account deletion request, we will send a confirmation email to verify that the request has been made by the account holder. As part of our Privacy Policy, we are committed to protecting your personal information. To prevent unauthorized deletion requests, we may ask you to provide further details or identity verification as outlined in our Terms and Conditions.

This verification process is essential for confirming that the request is legitimate and that we are acting in accordance with our legal and privacy obligations.

3. Manual Deletion Process

Once your identity has been verified and the deletion request confirmed, our team will proceed with the manual deletion of your account and all associated data. This includes:

• Personal account details

• Generated images

• Collections

• Any other data associated with your user account.

In compliance with our Privacy Policy, all data will be securely removed, and the deletion will be performed with the utmost care to ensure your privacy is maintained.

4. Timeframe for Account Deletion

The deletion process may take up to two weeks to two months to complete. The duration depends on the volume of requests and the internal processing required. While we strive to complete requests as quickly as possible, please understand that this timeframe is necessary to ensure all data is securely and properly deleted, as per our Terms and Conditions.

We appreciate your patience during this process, and our team will provide updates if there are any delays.

5. Irreversible Deletion

It is important to note that once your account is deleted, the process is irreversible. All associated data, including your images, collections, and personal information, will be permanently removed from our system. As per our Terms and Conditions (Section 9), users should understand that once the deletion is finalized, no data can be recovered or restored.

6. Maintaining User Privacy

Imagine.Art takes user privacy and data protection seriously, as outlined in our Privacy Policy (Section 1). During the deletion process, we ensure that your personal data is handled with confidentiality and that all data is securely erased. We adhere to the highest standards of privacy and security to protect user information and comply with applicable data protection laws.

We want to assure you that we do not sell or share your personal data with third parties for commercial purposes, in line with the provisions outlined in our Privacy Policy (Section 3).

Future Workflow Improvements

We would like to inform our users that while the current account deletion process is conducted manually, we are actively developing a more automated and user-friendly deletion workflow. This will be made available soon, offering a smoother experience for managing account deletions directly from the platform.

If you have any questions or require further assistance regarding the account deletion process, please reach out to our support team at [email protected].