Credit Assignment and Usage Policy
Our system is designed to provide a consistent and predictable number of credits each month, regardless of your subscription term.
The Monthly Credit Assignment System
All subscription plans, whether Monthly, Quarterly, or Annual, operate on a monthly credit assignment cycle. This means your account will be replenished with a new set of credits at the beginning of each monthly period (based on your plan purchase date).
How Credits Work for Each Plan
Monthly Plan: You subscribe for a one-month term, which renews automatically. You will receive your full credit allotment at the start of each new monthly cycle.
Quarterly Plan: You subscribe for a three-month term. Your plan will provide a set amount of credits each month for three consecutive months, as specified on your plan's details.
Example: A "10000 Credits/Month" Quarterly Plan provides 10000 credits in Month 1, a new 10000 credits in Month 2, and another new 100 credits in Month 3.
Annual Plan: You subscribe for a twelve-month term. Your plan will provide a set amount of credits each month for twelve consecutive months. This ensures a steady and predictable flow of credits for the entire year.
Important: Credits Do Not Roll Over
Your monthly credit allotment is intended for use within that specific monthly cycle. Unused credits will not roll over to the next month.
At the beginning of your next monthly cycle, your credit balance will be reset and replaced with your new monthly credit allotment. We encourage you to select a plan that matches your typical monthly usage to get the most value.
What to Do If You Run Out of Credits
If your credit balance reaches zero before your next monthly assignment, you have three options:
Wait for Your Next Assignment: Your credits will automatically replenish at the start of your next monthly cycle. You can view your next assignment date in your account dashboard.
Purchase Top-Ups: If you need credits immediately, you can purchase a one-time "Top-Up" credit bundle to continue using our services without interruption.
Upgrade Your Plan: If you consistently find yourself running out of credits, your current plan may not suit your requirements. You can upgrade your plan at any time to receive a larger monthly credit allotment that better fits your volume.
If you have any questions about your subscription, credit balance, or this policy, please contact our support team or visit your account dashboard for more information.
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