Account Deletion Policy
When you initiate an account deletion, your account enters a 7-day pending state before permanent removal. This action affects not only your personal profile but also any teams you are associated with.
1. Immediate Impacts upon Scheduling
The moment you hit "Delete Account," the following actions occur automatically:
Plan Cancellation: All active subscriptions and paid plans in every organization where you are an owner will be canceled immediately.
Service Access: You will lose access to premium features associated with those plans, though your account remains "active but scheduled for deletion" for the duration of the grace period.
Billing: No further charges will be incurred. Please note that ImagineArt does not provide pro-rated refunds for the remaining period of a canceled plan upon account deletion.
2. Roles and Organizations
Because you may belong to multiple organizations, your deletion affects them based on your permission level:
Role
Impact on Organization
Member
You are removed from the organization roster after 7 days. Shared assets remain accessible to the team.
Admin
You lose administrative privileges immediately. The team persists, but you will be removed as a contact.
Owner
Action Required. You cannot delete your account while remaining the sole owner of an active organization without making a choice (see below).
Transfer of Ownership
If you are the Owner of an organization with other members added, the system will give you an option to transfer the ownership during the 7 days period.
3. The 7-Day Grace Period
We provide a 7-day window to protect you from accidental deletions or a change of heart.
The Cooling-Off Period: Your data remains on our servers for 7 days.
Account Recovery: If you log back into ImagineArt within these 7 days, you will see an option to Cancel Deletion.
Reactivating Plans: Note that while you can recover your account, canceled plans will not automatically restart. You will need to manually re-subscribe to your previous plans if you choose to recover your account.
4. Permanent Deletion
Once the 7-day period expires:
Your account, personal data, and any non-transferred organizations are permanently purged from our active databases.
This action is irreversible. We cannot recover images, prompts, or team projects once this final stage is reached.
Some data may remain in encrypted backups for a limited time as required by law or for security audits, but this data will not be accessible for standard use
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