At Imagine AI, we value the trust and support of our users, and we're committed to providing you with a seamless and transparent billing experience. We understand that billing-related questions can arise, and we're here to ensure that your concerns are addressed promptly and effectively.
How to update
You can update your billing information by going to the 'Manage Subscription' tab on your Imagine dashboard. From there, please select the 'Billing & Invoice' section showing on the top right side and you should be taken to a new page which will let you update your billing information.
Your Resource for Billing Queries
Whether you're a free user exploring Imagine AI's capabilities or a paid subscriber enjoying premium features, our dedicated team is here to assist you with any billing-related inquiries you may have. Our aim is to make sure that your billing experience aligns with your needs and expectations.
How to Reach Out
If you have billing-related questions, adjustments, or modifications, we encourage you to reach out to us via email. Our dedicated support team is available to assist you at [email protected]. Whether you need clarification about a charge, want to update your billing information, or have questions about invoices, our team is here to provide timely and helpful responses.
Changing Invoice Details
We understand that there may be instances where you need to adjust the details on your invoice. If you wish to change the name on your invoice, please note that this change will be applied to upcoming invoices. For changes to the billing address, our team can assist you in making adjustments for past invoices as well as upcoming ones.
Transparency and Assistance
Our priority is to ensure clarity and transparency in all billing matters. We're committed to addressing your queries promptly and ensuring that you have the information you need to make informed decisions regarding your billing preferences.
Your Voice Matters
We greatly value your feedback and suggestions, and your insights play a crucial role in shaping our services. If you have any recommendations on how we can improve our billing process or if there's a specific billing-related feature you'd like to see, please don't hesitate to share your thoughts with us.
At Imagine AI, we're dedicated to supporting your creative journey not only through our platform but also in ensuring that your billing experience aligns with your expectations. Feel free to connect with us whenever you need assistance or have questions – we're here to help.